E-COMMERCE
The
term "E commerce", like the
term "E business", refers to the entire process
of doing business by electronic means.
With more and more people gaining access to the internet
and with broadband being more accessable, ecommerce is
going to open up new revenue opportunities to established
and upcoming companies and individuals.
It
doesn't matter what size of business you are,
but if you don't have an online shop how are you going
take any orders online? We have vast experience in building
websites and many of those we have built have been on-line
shops. We can help, with ecommerce solutions to suit all
types of business whether big or small.
We can offer you a online shop
custom built either around your already existing identity
or from scratch. If you want a bespoke system to suit
your own requirements built from the ground up, then let
us know.
Once in place you have the option
of running it yourself from your web browser with a little
bit of training from ourselves, or you can even let us
manage it for you.
THERE ARE A NUMBER OF PRINCIPLES
THAT CONTRIBUTE TO SUCCESSFUL E-COMMERCE OPERATIONS:
Build trust. People are more likely
to do business on a site that inspires confidence.
Explain your commitment to security and the controls you
have implemented to protect your systems and information,
your guarantees of product quality, procedures for delivery
and policies on returns.
Show visitors that they have come to the right place by
making it very clear what your business does and how it
can help them. This means understanding what your customers
want, of course, but perhaps also knowing what they can’t
get on a competitor’s site.
Make sure your site is fast to load and easy to navigate.
Never leave visitors wondering what they are supposed
to do next.
Confirm all orders promptly by e-mail. This gives the
customer extra confidence in your efficiency.
Offer a choice of ways to pay. Many customers will be
comfortable using credit cards, but some may prefer to
send a cheque.
Stay in touch by offering after-sales service and support.
Consider producing a periodic e-mail newsletter or update
on new products and services.
Always provide physical contact details. A mailing address
together with telephone and fax numbers provide extra
ways for customers to be in touch.
Basic
On-Line Shop Facility From 350 euro - Contact us for your more
details.
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